GOVERNMENT WEBSITE DESIGN & DIGITAL SERVICES
Less friction for residents.
More time for your team.
Outdated websites turn simple questions into phone calls, routine updates into support tickets, and online services into a maze. RUBI helps municipalities replace that friction with clear information, manageable websites, and practical digital workflows.
Built around how your community uses public services—and how your staff keeps them running.
The website should help your staff.
Not add to their workload.
Residents cannot find the right answer
Bring permits, trash schedules, meeting information, payments, and department contacts into clear service pathways. Explain what people need, where to start, and what happens next.
Your systems have outgrown the website
Review aging software, forms, third-party portals, and content before replacing anything. Plan what to keep, connect, migrate, or retire so modernization supports everyday operations.
Updates depend on one busy person
Create reusable page templates, publishing roles, and a manageable review process. Help staff publish notices and maintain department pages without rebuilding layouts.
Old documents keep causing confusion
Organize agendas, minutes, ordinances, and forms with useful labels and clear ownership. Prioritize current service instructions, identify duplicates, and plan archives around your retention requirements.
Accessibility problems block public service
Make readable content, keyboard access, meaningful headings, and usable forms part of the work. Define applicable requirements and a testing and remediation plan; an automated scan alone is not a compliance guarantee.
Maintenance is always reactive
Scope ongoing software updates, backups, recovery procedures, broken-link checks, and content reviews. Agree on responsibilities and support expectations before launch, so the website has an owner after it goes live.
AN ACCESSIBLE STARTING POINT FOR YOUR NEXT WEBSITE
$0 upfront.
No website design or build fee.
Your community needs a better website. A design and development bill should not be the first obstacle.
RUBI’s government website offer removes the website design and build fee. Website hosting is not included and is charged separately.
Tell us about your current website and priorities. We will confirm the website scope and hosting cost in writing before work begins. Maintenance, content migration, third-party licenses, integrations, and custom software must also be scoped and priced explicitly; they should not be assumed included.
We will work with your team’s procurement and approval process.
Local needs. Clear responsibilities.
The right scope for your organization.
Municipalities, boroughs & townships
Our primary focus: practical websites for teams balancing public communications with day-to-day administration. Put frequently requested services, public meetings, forms, and contacts within reach.
City government & departments
Give departments a consistent framework while allowing clear ownership of their information. Connect citywide service navigation with department pages, public notices, and campaign or recruitment sites.
Federal projects & software
Start with the mission, acquisition requirements, accessibility expectations, data handling, and technical dependencies. Discuss a defined website or software workstream and confirm project fit before committing to delivery.
Programs, authorities & public initiatives
Explain eligibility, participation, deadlines, and next steps for specific public services. Build focused pages that complement the main government website without duplicating conflicting information.
Agree on what better looks like.
Start with the work people need to do
Inventory content and systems, speak with staff, and identify recurring resident questions. Prioritize the service journeys that create the most confusion or manual follow-up.
Modernize in manageable stages
Review page structure and prototypes, confirm migration and integration requirements, and sequence the work. Keep ownership and approvals visible throughout the project.
Test before you hand it over
Review key journeys on mobile and desktop, test forms and links, and document accessibility findings. Plan redirects, launch checks, staff training, and ongoing maintenance.
Measure useful progress
Set a baseline and track agreed measures such as successful form completion, time to find a service, failed searches, publishing turnaround, and avoidable inquiries. These are improvement goals—not guaranteed results.
Bring us the problem.
We will help define the next step.
Share your website address, the tasks residents struggle with, and the work your staff keeps repeating. We will help you identify a realistic starting point, the decisions involved, and the scope needed to move forward.
Have a project brief or procurement question? Email team@digitalrubi.com.